This User Agreement defines the terms of use of the official hospital website, its materials, services and feedback forms. By using the Website, the User agrees to these terms.
1. Purpose of the Website
The Website provides information about the hospital, its departments, staff, contacts, services, vacancies, news, announcements, public procurement and other information related to the institution.
Health-related materials are provided for general informational purposes only and do not replace professional medical advice, diagnosis or treatment.
2. Rules of use
The User must not use the Website for:
- unauthorized access to administrative systems, servers or databases;
- attacks, vulnerability scanning or excessive automated requests;
- distribution of spam, malicious code or fraudulent information;
- threats, harassment or other unlawful activity;
- intentional interference with the normal operation of the Website.
The Website Administration may restrict access in case of suspicious, abusive or malicious activity.
3. Feedback
Users may contact the institution through the feedback form available on the Website.
The feedback form is not intended for emergency medical assistance and does not guarantee an immediate response.
Messages containing spam, advertising, threats, abuse or content unrelated to the institution may be left without a response.
4. Website security
For security purposes, the Administration may receive, record and store technical information related to visits, including IP addresses, request time, requested pages and other technical data necessary to detect attacks, abuse or unauthorized access attempts.
Information relating to suspicious or unlawful activity may be retained for the protection of the institution, its users and its legal interests.
Where required by law, relevant information may be provided to authorized public authorities.
5. External resources
The Website may contain links to third-party websites and services. The Administration is not responsible for their content, availability or privacy practices.
6. Liability
The Administration takes reasonable measures to keep the Website and its information available and up to date, but cannot guarantee uninterrupted or error-free operation.
The Administration is not responsible for decisions made solely on the basis of general information from the Website where professional or medical consultation is required.
7. Final provisions
The Administration may update this Agreement. The current version is published on the Website.
The use of the Website is governed by the applicable legislation of Ukraine.